FAQs
All your questions … answered.
Contact Us
Reach out to schedule a free consultation and see if we’re a good fit.
What will I gain from working with you?
All of our clinicians can help you discover new insight to old problems. You’ll learn solutions, skills, and new ways of thinking that can lead to increased confidence in handling the challenge which led you to seek therapy. Our clinicians are proactive in providing direction to clients when necessary and are always collaborative with problem solving.
We believe you are the expert of your own life and that we bring a different perspective and have some training in how to help people navigate this thing called life.
We will strive to help you look at and experience life a little differently so you can be secure in solving problems, comfortable with who you are, and doing what you really want to be doing.
What kind of therapy do you do?
Our clinicians are compassionate, knowledgeable, and professional. We want to help our clients with the things standing in the way of living the life they want. Our clinicians have a variety of training and experience with:
- Acceptance and Commitment Therapy (ACT)
- Cognitive Behavioral Therapy (CBT)
- Motivational Interviewing (MI)
- Cognitive Behavioral Therapy for Insomnia (CBT-I)
In addition to these Evidence-Based Practices, we draw from other mindfulness approaches as well as humanistic, supportive, and behavioral theories. We will use our understanding of scientific theory of human behavior paired with evidence-based interventions well matched to your unique situation to help you.
Request a callback
Do you take insurance?
Our services are often covered as an out of network provider if you have out of network coverage.
Typically, you will have out of network coverage if you have a PPO insurance plan. We are not currently contracted directly with any insurance panel. Depending on your insurance, we can provide you with a superbill to submit to your insurance for reimbursement according to your eligibility.
If you want to use your insurance to cover our work together, it is important to inquire with your plan about your out of network coverage. We do not accept medi-cal or medicare plans and have opted out of medicare. If you have medicare, you are welcome to pay for our services out of pocket, but you will not be able to seek reimbursement for services provided by us.
What are your fees?
Our clinicians have different rates depending on training, credentials, and experience. Dr. Ross’ current fee is $252 per session.
Can we talk before I make an appointment?
Absolutely! We encourage it. Research consistently shows one of the most important components to you reaching your goals is a good match between you and your therapist.
For this reason, we offer a 20 minute phone conversation so you have an opportunity to get answers to any questions you have and we can get to know one another.
How long does therapy take?
Typical appointments are 45 minutes.
We often recommend weekly sessions as you begin therapy because it can be hard to get traction at a less frequent interval. Your clinician will talk with you about their recommendations regarding frequency and answer any questions you have. We offer both short and long term therapy depending on your situation.
While this doesn’t mean it’s the case for everyone (or it will be for you), on average we see people for about 12 sessions over 4 months.
Do I have to talk on the phone in order to schedule an appointment?
No, not if you don’t want to. If you know you’d like to get started and prefer not to talk on the phone, shoot us an email at hello@truenorthsj.com or use the contact form on our website.
Let us which clinician you’d like to have an appointment, what you’re looking for help with in a sentence or two and we’d be happy to schedule an appointment over email.